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Our order processing system can connect to any merchant gateway. We can customize your site to the merchant account of your choice, OR recommend one that fits your budget. The order processing page is on our secure server and allows your order processing team to:
Once orders are completed the customer always gets a emailed notification with the details of his order. Once the order is processed and shipping is verified, the customer will receive his shipping information, also emailed automatically. The site administrator will also receive email alerts when inventory is low on a particular item. In addition, there is an internal email program allowing the administrator to send emails to all other administrators with important information, etc. Customer information section Once a customer has ordered from your site, they may sign into their customer area and perform a number of functions, keeping most of the normal customer service questions qutomated. The customer service area can be accessed by all customers once they order from you, and it includes the following features:
Newsletter Manager is a Business Edge product that is implemented along with Estore-Edge. It allows the site adminstrators to design, test, and send html-based graphical newsletters to all customers who signed up to receive information. The system is as easy to use as Word, and allows you to maintain many versions of newsletters. WYSIWUG web page editor All pages that are not dynamic such as shipping information pages and other general information pages can be updated without any HTML knowledge using our included web editor. Web site page statistics Our statistics package is one of the best in the business and is included with all Estore-Edge implementations where we are the hosting provider. |
Business Edge e-commerce division |